Frequently Asked Questions
You’ve Got Questions, We’ve Got Answers
Can I place a special order?
Yes of course!
Majority of our products can be tailored to suit your requirements.
We can attach a gift tag to all our products, we can either leave this blank for you to complete yourself or we are happy to write your message for you.
We have a huge selection of ribbons available for dressing our boxes and cones so please do contact us to discuss your requirements. Or just pop the details in the note section on your order!
We also have various sticker designs that can be added to your products!
Please contact us with any questions.
Do you deliver?
All postal orders are sent using a fully tracked courier service which covers the UK,
We do deliver to our local customers at no additional charge, please message directly to order!
Do you deliver outside of the UK?
Should you wish to place an order that requirements shipment outside of the UK, please contact us directly to arrange a postage quotation.
Do we operate a nut free environment?
Due to the wide range of products we stock we can not guarantee that our suppliers operate a nut free zone or that the products are free of nuts or nut traces!
Food Allergy Notices
Please be aware that our products may contain sources of Milk, Eggs, Peanuts, Nuts, Cereals containing Gluten, Soybeans, Sesame, Mustard, Fish, Crustaceans, Lupin, Celery and Gelatine.
All our products are labelled on despatch with a Food Allergy Notice.
Any products that offer a FREE FROM will be detailed in the product listing.
Should you have any questions regarding Allergies please do contact us.